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Crisis Management and Human Behavior

April 1, 2022

Crisis Management and Human Behavior

Crisis Management and Human Behavior: Take Charge in Emergencies

Tuition 225.

Course Duration: 8 Hours

This course is conducted by our training partner Seafarers Worldwide. To register call our office at 206 659 7178 or Pat Boyle at 425 320 6441

A crew’s emergency preparedness regarding both the adequacy of procedures and emergency resources are key to minimizing personal injury and property damage in a disaster. Moreover, knowledge of human behavior is fundamental in all emergency management and should be taken into consideration concerning all aspects of emergency response.

​The six modules of the course [1] have been based on the following documents, adapting their contents to mass evacuation and critical situations management on large passenger ships:

IMO Model Course 1.28, Crowd management, passenger safety and safety training for personnel. Providing direct services to passengers in passenger spaces.

IMO Model course 1.29, Proficiency in crisis management and human behavior training including passenger safety, cargo safety, and hull integrity training[2]

​In This Course You Will:

Learn the principles of Crowd Management,
Understand the need for a Crowd Management Plan
Learn to Manage Crisis
Define response to a crisis and normal versus abnormal behavior
Understand Warning Phases, reactions to crisis warning and methods to maximize an effective response
Preform the Evacuation Phase, both negative and positive behaviors that will affect evacuation
Understand the Post Incident Phase, behavioral responses after an emergency or crisis incident has occurred

*Also available to organizations for onsite training.


301 30th Street
Anacortes, WA 98221 United States
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